Privacy policy

Last updated: October 29, 2025

1. Introduction
This Privacy Policy describes how Jesus Hug ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website, use our services, or make a purchase from our store (collectively, the “Services”). By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:

Contact information (name, email address, phone number, shipping or billing address)
Order information (products purchased, payment information, shipping details)
Account information (username, password, preferences)
Support requests or communications you send to us
We may also collect information automatically when you interact with our website, such as:
Usage data (pages visited, actions taken)
Device and browser information (IP address, browser type, operating system)
Cookies and similar technologies to track your activity and preferences

3. How We Use Your Information
We use the information we collect for the following purposes:

To process and fulfill your orders, manage payments and shipments
To communicate with you about your account, orders, shipping, returns or customer service
To send you promotional and marketing communications if you’ve opted in
To analyze and improve our Services, website performance and user experience
To detect, prevent and address fraud, security or technical issues
To comply with legal obligations

4. How We Share Your Information
We may share your personal information with third parties such as:

Service providers who perform tasks on our behalf (payment processors, shipping companies, IT, analytics vendors)
Marketing and advertising partners to deliver relevant promotions
Legal and regulatory authorities if required by law or to protect our rights
We do not sell your personal information.

5. Cookies and Tracking Technologies
We use cookies, pixels and similar technologies to collect information about your browsing behavior and preferences. These help us:

Remember your actions and preferences
Provide personalized content and offers
Understand how our website is used
You may choose to disable cookies in your browser settings, but doing so may affect the functionality of our website.

6. Security and Data Retention
We take reasonable measures to help protect your personal information, but no online system is completely secure. We retain your personal information only as long as needed to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights
Depending on where you live, you may have rights regarding your personal information, including:

The right to access or request a copy of your personal information
The right to request correction or deletion of your personal information
The right to opt-out of marketing communications
To exercise any of these rights, please contact us at info.jesushug@gmail.com.

8. Children’s Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at info.jesushug@gmail.com and we will delete the information.

9. International Transfers
Your personal information may be transferred to and processed in countries other than your home country (including the United States). We will take steps to ensure your data is protected in accordance with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website and update the “Last updated” date. Your continued use of the Services after the updated date constitutes your agreement to the modified policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
info.jesushug@gmail.com